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Esteemed Contributor
Posts: 7,036
Registered: ‎08-07-2013

My computer screen goes black when I unplug it..

Good morning! I have a older HP computer that goes black when I unplug it . I was thinking it was the battery so I took the battery out and put it back in still having the same problem works fine when plugged in .. is it worth it  to get a new battery? Any ideas what this could be? TIA.

Honored Contributor
Posts: 40,768
Registered: ‎05-22-2016

Re: My computer screen goes black when I unplug it..

If it's too old to get Windows updates then, no it's not worth buying a new battery for it. How old is your HP? @apple1964

Respected Contributor
Posts: 2,726
Registered: ‎03-09-2010

Re: My computer screen goes black when I unplug it..

It sounds like a laptop.  What operating system is it?  windows 7, Vista, something else?

 

Most likely it is the battery or charging cable.  Best to just use it at home plugged in.  I wouldn't invest any money into a dinosaur.  Use it until it dies.

Respected Contributor
Posts: 3,152
Registered: ‎02-05-2018

Re: My computer screen goes black when I unplug it..

I have the same issue with an old HP. The battery no longer holds a chrage. I just leave it plugged in because I don't need it to be portable.

 

If you need a portable system, then you can look into the costs of getting a replacement battery Vs the costs of getting a new computer and weigh all the pros and cons.

Esteemed Contributor
Posts: 7,036
Registered: ‎08-07-2013

Re: My computer screen goes black when I unplug it..


@SilleeMee wrote:

If it's too old to get Windows updates then, no it's not worth buying a new battery for it. How old is your HP? @apple1964


Hello... it is about 4 years old now, I have no problem with getting updates... it updates and installs this morning in fact. It  works fine only black screen if want to take it to another room and use it plugless.Woman Frustrated

Esteemed Contributor
Posts: 7,036
Registered: ‎08-07-2013

Re: My computer screen goes black when I unplug it..


@Alison Wonderland wrote:

I have the same issue with an old HP. The battery no longer holds a chrage. I just leave it plugged in because I don't need it to be portable.

 

If you need a portable system, then you can look into the costs of getting a replacement battery Vs the costs of getting a new computer and weigh all the pros and cons.


Yep, I think I will do that TY.

Esteemed Contributor
Posts: 7,036
Registered: ‎08-07-2013

Re: My computer screen goes black when I unplug it..


@PinkyPetunia wrote:

It sounds like a laptop.  What operating system is it?  windows 7, Vista, something else?

 

Most likely it is the battery or charging cable.  Best to just use it at home plugged in.  I wouldn't invest any money into a dinosaur.  Use it until it dies.


It is my daughters computer and yes, she will use it till it dies.... I agree.

Esteemed Contributor
Posts: 7,036
Registered: ‎08-07-2013

Re: My computer screen goes black when I unplug it..


@PinkyPetunia wrote:

It sounds like a laptop.  What operating system is it?  windows 7, Vista, something else?

 

Most likely it is the battery or charging cable.  Best to just use it at home plugged in.  I wouldn't invest any money into a dinosaur.  Use it until it dies.


It is a win 8.1 that I have installed 10 on.

Esteemed Contributor
Posts: 7,036
Registered: ‎08-07-2013

Re: My computer screen goes black when I unplug it..

Thank you all for you replies... another question anyone here know how long a laptop lasts only able to be plugged in?

Honored Contributor
Posts: 40,768
Registered: ‎05-22-2016

Re: My computer screen goes black when I unplug it..


@apple1964 wrote:

@SilleeMee wrote:

If it's too old to get Windows updates then, no it's not worth buying a new battery for it. How old is your HP? @apple1964


Hello... it is about 4 years old now, I have no problem with getting updates... it updates and installs this morning in fact. It  works fine only black screen if want to take it to another room and use it plugless.Woman Frustrated


 

That's good that it updates. A new battery would cost less than a new laptop, by far. @apple1964