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10-01-2016 02:51 PM
In the last few days my mouse has been acting up. It won't click and an image comes up saying "disconnected" and I can't click on anything - freezes up.
Then a few minutes later the image shows "connection".
I have a desktop iMac and have never heard about mouse issues. I replaced the batteries and it has not made any difference.
Help! What's going on?
10-01-2016 02:53 PM
Is is an attached mouse or a wireless one, if it is the latter, it might need batteries
10-01-2016 02:53 PM
Is your mouse corded or wireless? If corded, I'd check the spot where it plugs into the computer. The connection may be loose or falling out.
10-01-2016 03:03 PM
Yes, as stated, I replaced the batteries 2 days ago. Wireless.
10-01-2016 03:08 PM
I've always had better luck with corded mice. The wireless kind are nice when they work but maddening when they don't. Plus, they require a steady diet of batteries.
10-01-2016 03:12 PM
Read Apple's Knowledge Base Article https://support.apple.com/en-us/HT204621
If nothing works from the Article, post on Apple's Bluetooth Mouse forum.
If you are still under warranty and/or have Apple Care, call them.
"Never argue with a fool. Onlookers may not be able to tell the difference."
10-01-2016 03:12 PM
Batteries - so true. Will get a corded mouse. Thanks.
10-01-2016 03:54 PM
My sil has had nothing but trouble with wireless mice on his iMac desktop. They get jumpy and inaccurate, then connect and disconnect all the time.
I recently bought a new small wireless logitec mouse and it connected up perfectly and worked well for me. I didn't leave it, and don't know if it would eventually mess up like all the others.
10-01-2016 06:09 PM - edited 10-01-2016 06:10 PM
I love my Logitech wireless mouse. But I use a Toshiba, not Apple product.
Re-set your wireless connection, I don't know how to explain it. Like re-settting a blue-tooth connection. Un-do everything then set it all up again like you did when it was new. Hope it helps.
ETA then reboot......there's always the "reboot"
@pommom wrote:In the last few days my mouse has been acting up. It won't click and an image comes up saying "disconnected" and I can't click on anything - freezes up.
Then a few minutes later the image shows "connection".
I have a desktop iMac and have never heard about mouse issues. I replaced the batteries and it has not made any difference.
Help! What's going on?
10-01-2016 06:25 PM
I go through a few setting steps with all my wired mice. FIrst I make sure it is very clean and moves easily. I then open the options setting for my mouse, and make some changes. If that does not work?
Not many computer components cheaper to buy new, so I buy a new one.
hckynut(john)
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