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‎08-28-2020 11:33 AM
Remember me??? I'm one of those with such LIMITED knowledge of electronics. I need help please.
I just received theMotorola MotoG7 Optimo Maxx that I purchased from QVC. I'm at the First Step in the instruction manual and I'm already lost!!!!
It states "Insert the SIM card with the gold contacts down. Insert the optional microSD card (sold separately)."
There is no SIM card in my box. I opened the tray too and there is nothing in it. Based on the instructions I got the impression I should have a SIM card; however, I would need to purchase the optional microSD Card.
I'm so sorry with all these questions, but I'm lost. I'd appreciate any help you can offer. Thank you!!!
‎08-28-2020 11:59 AM - edited ‎08-28-2020 12:05 PM
Ignore all that. It says "you might" need to...blah, blah, blah. The manual is written for the Motorola G7 Power, which is sold by many carriers as well as in an unlocked version. The Optima Maxx phone is the G7 Power just renamed Optima Maxx for Tracfone and Straight Talk. Just turn on your phone, and follow the prompts. If you don't already have a gmail account, I would advise setting that up first on a computer or tablet.
‎08-28-2020 12:27 PM
Tracfones come with the SIM card already installed. It's a realky nice phone. I just got mine yesterday.
‎08-28-2020 12:34 PM
Please do a Google search "How to set up a Moto G7 Tracfone video.
You will find basic YouTube videos about getting started. Many wireless companies feature this phone, but getting set up is the same.
You then need to look for longer videos about features.
‎08-28-2020 12:49 PM
My new tracfone came with the Sim card installed ( I don't have the same one as you). Also, I didn't realize I needed a Gmail account. If they mentioned that, I didn't hear it. Thank goodness I have a techy guy as a neighbor.
‎08-28-2020 01:28 PM
By now guess you know the sim card is already in the phone. Thought you might want this link to Tracfone with tutorials on how to use your phone.
https://support.tracfone.com/tutorials/1675390?device=25003&lang=en
‎09-02-2020 01:55 PM
I have a question
Do you shut this phone off every day??
I don't everyday...but about once a month i turn it off and back on.
‎09-02-2020 02:19 PM
@cowboy sam , I don't ever shut mine off.
‎09-02-2020 02:23 PM
Thank you very much for the reply!![]()
And glad i'm not the only one "not" shutting my phone off every day!
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