Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
‎01-04-2014 06:02 PM
After a Xmas visit from my grandson, my laptop is very slow. Has a hard time connecting to any website through Safari. I can connect faster thru google. I've cleared my history and cache and its no better. He was playing Mindcraft all weekend and downloaded firefox. I also have all kinds of strange files now. So I guess my question is how do I delete files off my mac and delete firefox also. I'm just assuming this is the problem since I've cleared the history etc. Any help or advice appreciated. TIA
‎01-04-2014 06:27 PM
Hate to say it but your first mistake was getting an IMAC, they are also not good for gaming- take it to the Apple Store and have them fix it or Best Buy Geek Squad- it is possible you got some kind of a virus from the downloaded game- Good Luck and try HP the next time or even Dell
‎01-04-2014 06:56 PM
First of all, Happy New Year mall1020.
As far as as this arizona babe, you are very wrong and you should double read posts, mcall1020 owns a Macbook Pro and not the iMac and secondly, you have some very poor intelligence talking about about the brands HP and Dell.
Apple devices are surely the best and friendly gadgets in the market today!
Please go to this page mall1020 https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer?redirectlocale=en-US&redir... and unistall Firefox.
Reboot your Mac, then go /library/application support and find the folder named "mine craft" and put that folder in the Trash (bin).
Reboot your Mac (so you have everything erased from Mac and lastly, open Safari, click Safari (top left), choose Preference, Privacy, then click "Remove All Website Data.
Enjoy your mac now and remember, you are a proud Mac owner!
‎01-04-2014 07:09 PM
On 1/4/2014 Dinaki said:First of all, Happy New Year mall1020.
As far as as this arizona babe, you are very wrong and you should double read posts, mcall1020 owns a Macbook Pro and not the iMac and secondly, you have some very poor intelligence talking about about the brands HP and Dell.
Apple devices are surely the best and friendly gadgets in the market today!
Please go to this page mall1020 https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer?redirectlocale=en-US&redir... and unistall Firefox.
Reboot your Mac, then go/library/application support and find the folder named "mine craft" and put that folder in the Trash (bin).
Reboot your Mac (so you have everything erased from Mac and lastly, open Safari, click Safari (top left), choose Preference, Privacy, then click "Remove All Website Data.
Enjoy your mac now and remember, you are a proud Mac owner!
Dinaki, wow you are a wealth of knowledge....if it is not to much to ask....do you work on computers for a living and how did you gain your knowledge? I have only ever owned Apple computers and love them, I have never had a virus, and they are user friendly, I just wish I knew about the inner workings of computers.
‎01-04-2014 07:28 PM
Dinaki, wow you are a wealth of knowledge....if it is not to much to ask....do you work on computers for a living and how did you gain your knowledge? I have only ever owned Apple computers and love them, I have never had a virus, and they are user friendly, I just wish I knew about the inner workings of computers.
-----------------------------------------------------
Thank you momtodogs, you are indeed very kind
No, I do not work for computers but I do fancy the name Apple. Santa was generous this year for offering me the iPhone 5S and I got it in Gold, love the telephone so much it sits daily on my night stand (hehehe).
I used to be a makeup artist for Lancome but the mall I worked in "bankrupt" and I no longer have found a work. As you can tell, I am good with lipsticks but not under an Apple/computer hood
.
For you ladies that perhaps need some assistance with Mac, there's a book called: Beginner's Guide To Mac, it's full of "how to" and illustrations galore.
(I am sorry if I am chopping the English language, I am Greek residing in US)
‎01-04-2014 08:46 PM
Dinaki…wow you are wonderful. Thank you so much. I followed your advice and it worked!! I am so grateful. I thought for sure a trip to the Apple store was in my future!!!
We are an Apple family and we've never had any problem with any of our devices. Before we left the PC world we were replacing our laptops every other year because of corrupted hard drives. There is nothing like a Mac!!!
Thank you so much, you're very kind to take the time. I appreciate your thoughtfulness. Thank you.
‎01-04-2014 08:59 PM
Dinaki, I also have a MacBook Pro and have a question regarding the information you listed below. About once a week I go into Privacy and remove website data manually. If I select "Remove all Website Data", will that erase data needed to operate sites I use frequently? I would love to use the remove all. Thanks!
"click Safari (top left), choose Preference, Privacy, then click "Remove All Website Data"
‎01-04-2014 09:01 PM
On 1/4/2014 mcall1020 said:Dinaki…wow you are wonderful. Thank you so much. I followed your advice and it worked!! I am so grateful. I thought for sure a trip to the Apple store was in my future!!!
We are an Apple family and we've never had any problem with any of our devices. Before we left the PC world we were replacing our laptops every other year because of corrupted hard drives. There is nothing like a Mac!!!
---------------------------------------------------------
Thank you so much, you're very kind to take the time. I appreciate your thoughtfulness. Thank you.
You are awafully polite to respond and give back the results, I am content that I was able to help another Apple fan just like yourself!
Remember dear and it is good idea that perhaps once per month to click Trash and Empty it.
Do the same for, as you did, to remove all website data during that month.
Dina
‎01-04-2014 09:02 PM
On 1/4/2014 Allegheny said:Dinaki, I also have a MacBook Pro and have a question regarding the information you listed below. About once a week I go into Privacy and remove website data manually. If I select "Remove all Website Data", will that erase data needed to operate sites I use frequently? I would love to use the remove all. Thanks!
"click Safari (top left), choose Preference, Privacy, then click "Remove All Website Data"
Hi, Allegheny! I'm obviously not Dinaki but you're completely safe in removing all website data. I do it every time I close my browser (and I do it more than once a day on my iPad).
‎01-04-2014 09:03 PM
Dinaki, Great advice by the way!
I don't think I've had the pleasure of posting with you.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2025 QVC, Inc. All rights reserved.  | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788