Electronics

[CherryHugs]

Laptop has been shutting off randomly for no reason. Does this sound like a Virus?

It is 5 years old and wondering if we need a new one!

[apple1964]

Sounds like it could be your battery. Five years is a good run for any device nowadays as they are not made to last longer then four years. This told to me by a tech. Could be a virus too? Not sure.. maybe someone will chime in with something more. 

[CherryHugs]

Thank you for your reply. I did think that was a long time for the laptop to last.  I might check into getting a new one! . 

[glb613]

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@CherryHugs wrote:

Laptop has been shutting off randomly for no reason. Does this sound like a Virus?

It is 5 years old and wondering if we need a new one!

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It could be from overheating.  Are the vents on the bottom of the machine.  If so, use it on a solid surface, not your lap. I'd also recommend you vacuum the air vents and clear any lint which might be restricting air flow. 

[CherryHugs]

Well actually I always use on a desk and dont use on lap or sofa But thank you!  Will check the air vents too.

[Carmie]

Use it while plugged in.  If it doesn't shut off, you know it's your battery.

I would use it plugged in for as long as I could before I replaced it.....unless you really want a new one.  

[CherryHugs]

Thank you! I do use it plugged in much of the time. It still shuts down randomly!

[glb613]

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@CherryHugs wrote:

Thank you! I do use it plugged in much of the time. It still shuts down randomly!

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That is a classic sign it's overheating. 

[chrystaltree]

If you aren keen to buy a new one now, you can use while it's plugged in.  I did that with my old laptop and it worked just fine for another 2 years.  

[LTT1]

@CherryHugs

Just saw this article:

https://prime8.com/stocking18/?gclid=EAIaIQobChMIkJXQqdPZ3wIViRoBCh3ncgPjEAEYASAAEgLOFfD_BwE

There apparently is a flash drive for $34 that one can plug in and takes over for the “old” computer!