Electronics

[Mindy D]

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@occasionalrain wrote:

Yesterday, I got a letter from Xfinity that my password had been changed. I hadn't changed it.

This morning, I can't make or receive calls on my landline phone. I suspect it's related. I have changed my password, disconnected and reconnected my phone to the modem. Still not working. I went online and did a chat with Xfinity and they sent me to a tech support that I would have to pay. I'm not paying for their problem. Now what to do.

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@occasionalrain @They were hacked. You probably should call the company from a different phone to work out the whole problem, which can affect multiple types o service from them, including internet, phone. 

[Still Raining]

A router/modem can also just up and die on you.  Took a bit for this old gal to figure that one out.  They are sly.

[Nuttmeg]

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@gadgetgal613 wrote:

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@Nuttmeg wrote:

Comcast had data breach and customer were required to change their passwords. 

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I got an e-mail telling me of the breach and to change the password for my main account.  I have 3 Comcast e-mail accounts but, only one is considered the main account for not only e-mail but, all things concerning my account. 

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I was locked out of my account, so I changed my password. 

[gadgetgal613]

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@Nuttmeg wrote:

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@gadgetgal613 wrote:

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@Nuttmeg wrote:

Comcast had data breach and customer were required to change their passwords. 

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I got an e-mail telling me of the breach and to change the password for my main account.  I have 3 Comcast e-mail accounts but, only one is considered the main account for not only e-mail but, all things concerning my account. 

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I was locked out of my account, so I changed my password. 

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How were you able to change your password if you were locked out?