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Honored Contributor
Posts: 14,526
Registered: ‎03-09-2010

My printer is printing just awful color.  I have relatively new cartridiges. Genuine HP ink and the cartridges are full.

 

I have done everything possible to produce a better color image, other than buying a new printer, any suggestions?

 

Or if someone wants to give a recommendation on a good home printer that produces quality prints, I would appreciate it.

 

I print a lot of color images that need to be precise in color and clarity.

 

Thanks

Esteemed Contributor
Posts: 5,331
Registered: ‎03-09-2010

Re: Home HP Printer

[ Edited ]

Google HP printer color off - lots of suggetions re how to fix.

 

I have an HP Envy 6155 printer - love it.  After trying Epson and Brother so glad I tried this one.  Very inexpensive too for the quality and features.  And it's quite compact.  I can even print from my iPad and iPhone which I couldn't do before.  

 

 

Honored Contributor
Posts: 14,526
Registered: ‎03-09-2010

@FranandZoe   I have been messing with the printer all morning and last week as well...followed all directions for trouble shooting.

 

I have 3 different devices that I would like to be able to print from, my desk top computer is old so I am not sure a new printer would connect to that device but if I could use the others that would be great.

 

I might make a trip to Office Max...for some advice

 

thanks.

Honored Contributor
Posts: 11,843
Registered: ‎02-07-2011

@FranandZoe   We have an HP Envy 4520 for almost 10 years.  Although we don't print much in color, we've had no problems.

Honored Contributor
Posts: 19,908
Registered: ‎03-09-2010

I will NEVER, ever buy another HP printer ---EVER!!!! Had 3 of them that I bought in the last 6 years--all ran great  in the beginning, but then they started to do weird stuff and I was online with CS all the time and even they had issues--all wanted me to send them back!!!  They were not the most pricy models but weren't the cheapest either. My desktop is HP and is great----printers---garbage!!!!

Honored Contributor
Posts: 22,283
Registered: ‎07-26-2014

@Mom2Dogs  "I have done everything possible to produce a better color image,"

 

"I have been messing with the printer all morning and last week as well...followed all directions for trouble shooting."

 

Does that mean you did everything mentioned in HP's Utility app & still no results? 

Care to share by providing details

 

Which model HP printer do you own? 

 

Exactly what troubleshooting efforts have you done/tried?  Looked up your model for troubleshooting suggestions?  YouTube tutorials?

 

It's very difficult to help w/troubleshooting when there are no details provided.  By doing so, it prevents the "been there, done that" scenario.

 

 

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Honored Contributor
Posts: 14,526
Registered: ‎03-09-2010

Yes, I read and followed instructions on how to clean the printer.

 I recalibrated, cleaned the heads of the cartridiges...everything.  The colors are not what is expected and the printing is void in some areas on the printed paper.

 

 I am now thinking it is the ink cartridiges, which are only a month old, and they are genuine HP cartridges.  It is a HP7150 Photo Evvy printer.

 

I know the file is ok as I had my step daughter print the file for me...beautiful color.

 

 

 

 

Honored Contributor
Posts: 22,283
Registered: ‎07-26-2014

@Mom2Dogs  Go on HP support site, look up Article c05805661- HP PageWide Enterprise Color, HP PageWide Managed Color - Resolving color print quality problems

 

Try all their troubleshooting suggestions you have not tried yet.

 

===================================

 

Also, if printing from a Mac, visit the Mac User Guide website, select your OS.

Read Article - Update your printer software if your printer has a printing problem on Mac 

 

 

Good Luck!

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Honored Contributor
Posts: 14,526
Registered: ‎03-09-2010

@Mz iMac   Thank you

Respected Contributor
Posts: 3,624
Registered: ‎06-27-2010

@wagirl wrote:

I will NEVER, ever buy another HP printer ---EVER!!!! Had 3 of them that I bought in the last 6 years--all ran great  in the beginning, but then they started to do weird stuff and I was online with CS all the time and even they had issues--all wanted me to send them back!!!  They were not the most pricy models but weren't the cheapest either. My desktop is HP and is great----printers---garbage!!!!



I've had 2 HP printers for at least 10 years and would never switch brands.

 

Just curious on why you seem to have had an issue sending back a non working printer when the service rep wanted you to do that?  What did you do with them?