Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
‎03-14-2015 04:24 PM
Does anyone here know how to delete/cancel an FB account when the username and password is not known? My beloved sister died three and one-half years ago and yet people are still posting on her (2) FB accounts. It stabs me in the heart every time I see it.
‎03-14-2015 04:31 PM
I'm not exactly sure, it might be something FB has to do. Let me see if I can find a link to give you.
Maria
‎03-14-2015 04:31 PM
did she have children or a poa? they should be responsible for doing it. i have seen people leave up deceased persons' facebook accounts so that people can leave remembrances there.
i you dont think it has been left active on purpose then here is the link to request that they close the account or memorialize it. you will need to upload a death certificate, a birth certificate, or other "proof of authority", and they may require some other verifications.
https://www.facebook.com/help/contact/228813257197480
‎03-14-2015 04:34 PM
I found this...don't know if it works because I didn't try it but give it a shot and see if it helps.
Immediate family members can choose to have the account removed or memorialized. You can find out how to use both options here: https://www.facebook.com/help/150486848354038
‎03-14-2015 04:46 PM
Do you have access to her account? If so, I'm sure you can deactivate it. So sorry for your loss.
‎03-15-2015 10:50 AM
On 3/14/2015 sunshine45 said:did she have children or a poa? they should be responsible for doing it. i have seen people leave up deceased persons' facebook accounts so that people can leave remembrances there.
i you dont think it has been left active on purpose then here is the link to request that they close the account or memorialize it. you will need to upload a death certificate, a birth certificate, or other "proof of authority", and they may require some other verifications.
https://www.facebook.com/help/contact/228813257197480
Really? I would have to provide an Internet site with proof of death to get an account deleted? How is this legal?
‎03-15-2015 10:55 AM
It states death certificate, birth certificate or "proof of authority" (like Power of Atty). It's not to prove the person is deceased, it's to demonstrate that your relationship to the deceased is what you claim it is and that you have the "right" to have the account closed.
‎03-15-2015 09:03 PM
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2025 QVC, Inc. All rights reserved.  | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788