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Honored Contributor
Posts: 12,997
Registered: ‎03-25-2012

Does anyone here know how to delete/cancel an FB account when the username and password is not known? My beloved sister died three and one-half years ago and yet people are still posting on her (2) FB accounts. It stabs me in the heart every time I see it.

Formerly Ford1224
We must always take sides. Neutrality helps the oppressor, never the victim. Silence encourages the tormentor, never the tormented. Elie Wiesel 1986
Valued Contributor
Posts: 822
Registered: ‎03-09-2010

I'm not exactly sure, it might be something FB has to do. Let me see if I can find a link to give you.

Maria

Honored Contributor
Posts: 43,132
Registered: ‎03-09-2010

did she have children or a poa? they should be responsible for doing it. i have seen people leave up deceased persons' facebook accounts so that people can leave remembrances there.

i you dont think it has been left active on purpose then here is the link to request that they close the account or memorialize it. you will need to upload a death certificate, a birth certificate, or other "proof of authority", and they may require some other verifications.

https://www.facebook.com/help/contact/228813257197480

********************************************
"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein
Valued Contributor
Posts: 822
Registered: ‎03-09-2010

I found this...don't know if it works because I didn't try it but give it a shot and see if it helps.


Immediate family members can choose to have the account removed or memorialized. You can find out how to use both options here: https://www.facebook.com/help/150486848354038

Contributor
Posts: 48
Registered: ‎08-02-2013

Do you have access to her account? If so, I'm sure you can deactivate it. So sorry for your loss.

Honored Contributor
Posts: 12,997
Registered: ‎03-25-2012
On 3/14/2015 sunshine45 said:

did she have children or a poa? they should be responsible for doing it. i have seen people leave up deceased persons' facebook accounts so that people can leave remembrances there.

i you dont think it has been left active on purpose then here is the link to request that they close the account or memorialize it. you will need to upload a death certificate, a birth certificate, or other "proof of authority", and they may require some other verifications.

https://www.facebook.com/help/contact/228813257197480

Really? I would have to provide an Internet site with proof of death to get an account deleted? How is this legal?


Formerly Ford1224
We must always take sides. Neutrality helps the oppressor, never the victim. Silence encourages the tormentor, never the tormented. Elie Wiesel 1986
Honored Contributor
Posts: 18,504
Registered: ‎05-23-2010

It states death certificate, birth certificate or "proof of authority" (like Power of Atty). It's not to prove the person is deceased, it's to demonstrate that your relationship to the deceased is what you claim it is and that you have the "right" to have the account closed.

Life without Mexican food is no life at all
Regular Contributor
Posts: 196
Registered: ‎01-10-2013
Facebook, whatever your opinions of it are, I personally don't use it, is a publicly traded company and is hardly just an internet site. If you don't agree with their legal forms of proof, blame all the morons who make fake accounts and impersonate other people.