Electronics

[WillsMom]

Need to upgrade and curious about the two networks special values of the day. Any suggestions would help.

[LilacTree]

Don't look for the brand name. Look for the components, because they all buy their components from the same manufacturers. Then consider the "deal."

[WillsMom]

Good advice. Thanks

[Lynnj]

I am not a fan of Dell, there customer service is horrible and not US based, and I have had problems with Dells that I have owned. At this point I would go with another brand, HP or others, based on my experiences. But like another poster said, it is more important to look at the components that make up the computer when buying. Between the two, the Delll being offered is better. It has an Intel i5 processor, the other HP is AMD. Intel is a much better processor. I think they both have 8gb RAM and 1tb HD. I haven't looked at the other specs, like battery and video card, but AMD is a cheap name processor. Just based on that I would go with the Dell. But personally, I would never buy this from a shopping channel. Many, many threads here on this forum that discuss why, so won't go into again here.

[MKR14]

HP is quad core and Dell is only dual core. I have the AMD Processor on my Toshiba and it is A8 but an older speed and it is fast. The pictures on the screen looks way better to me on the HP than Dell's does. HP is a touch screen also. Bluetooth compatible but no Bluetooth on it. I emailed HSN that question also. My personal opinion would be having the Quad Core and HP name. I love my Toshiba 15.4"" laptop is three years old and has Windows 7 on it. When I upgrade to Windows 10 I will probably look at the HP laptops as well as the Toshiba's. I wrote HSN an email and they contacted the buyers on HSN and confirmed the Tech Support will be handled as US based on the initial call as well as after the initial call to them. Dell may be US the first call but it wasn't after that per online reviews. Also HP ships immediately starting on Monday per the show host. Just my opinion.

[Nightowlz]

I like HP. I have read all the stories on the forums about the problems with Dell so I would not buy one. If you can shop at Sam's or Costco you will find a much better deal/price.

[stevieb]

Neither of them... Sorry, neither brand, to me, bears consideration.

[Wackers3]

I was debating what brand of laptop to buy this past summer and although the one I was replacing was a Dell (which I had been very happy with - it's about 4 years old now) I talked with enough techies types to definitely not buy a Dell now. They have gone way down in the last few years, in multiple areas including CS, and even QVC doesn't offer them much like they did in the past. And they are no way the #1 laptop manufacturer which Rick kept stating when he was introducing the TSV last night. JUst so happens that HP holds that distinction currently which Rick always points out when selling an HP.

I ended up with an HP quad core which I love and the speed is unreal. To turn it on takes less than 30 seconds - it is fast. And I mean it is ready to go in 30 seconds or less. I also like HSN's HP version because it has a touchscreen and that is a huge benefit, imo, especially in today's world. Within another year or two, all laptops will be touchscreen so to purchase one now that isn't will really make a laptop feel outdated before it really is (my opinion, nothing more)

I also did a lot of online research and even on Dell's own website, the reviews were not great by any means. Not sure what happened with Dell because a few years back they really did have great market share but that is definitely no longer true. I even went to multiple electronic stores and none of them even carried more than 1 or 2 Dell models. When I bought my older Dell, there were at least 8 or so Dell models on the floor every place I visited.

One point I heard made about quad core versus dual core - the reps and hosts on QVC today are saying that their dual core is hyper charged but it is still a 2 way highway (that is usually how many describe dual/quad as lanes of a highway.) You really can't justifiably compare a two lane highway with a true 4 lane one.

Specs are really pretty much the same on both - HD and Ram, Tech Support, all the added software so it comes down to if you think you'd get use of a Touchscreen and want quad core speed. Imo, and many others who I consulted when buying mine, AMD has come a long way and while it isn't an Intel, it operates very well, especially when combined with that quad core.

Normally I wouldn't say buy a laptop off of any shopping channel either but both HSN and QVC have really priced these TSV's well - you are getting a lot with both packages, especially with the touchscreen on the HP.(you don't find touchscreens too cheaply locally or at least that was my finding.) And particularly if you feel you will like the Tech Support as many do enjoy having that feature.