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Super Contributor
Posts: 473
Registered: ‎11-21-2010

Cure for Facebook not responding problem

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Recently started having issues.  It is now happening more frequently, freezing up Facebook.  I can only be on it maybe two minutes, then says Facebook not responding.  It also prevents me from being able to go anywhere else.  I have to shut down, which can be difficult, and start over.  As long as I don't go to Facebook everything works fine.  Any suggestions would be greatly appreciated by this not so technical senior!

Respected Contributor
Posts: 2,498
Registered: ‎03-09-2010

Re: Cure for Facebook not responding problem

Is it ONLY on FB?  I was having this problem a few weeks ago on every website I visited.  It seemed to be some sort of malware but not a virus.  I downloaded the free version of malwarebytes (malwarebytes.com) - problem solved.  

Trusted Contributor
Posts: 1,716
Registered: ‎03-09-2010

Re: Cure for Facebook not responding problem

@coconut1818  What device are you using, what browser?

 

Have you cleared your cookies and history?  Try a different browser.  

Trusted Contributor
Posts: 1,049
Registered: ‎05-22-2010

Re: Cure for Facebook not responding problem

@coconut1818 same thing happens to me too.  For me, it's always when I'm looking at my timeline.

 

Honored Contributor
Posts: 25,929
Registered: ‎03-09-2010

Re: Cure for Facebook not responding problem

I have a chromebook and this happens to me on FB a lot. Just on FB. I assume the issue is with FB or with FB/chrome interface. Anyway, it is what it is .I usually don't bother to go back to FB - I just leave it and go do something else.