Electronics

[Nuttmeg]

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@goldensrbest wrote:

I have spent most of today,trying to get rid of this, tried so many times to download malware bytes, time and time again i could not get it to download, finally it did, this has not taken care of it.driving me nuts!!!!

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This problem is not going away using Malwarebytes. Please do a Google search for a possible solution.

[goldensrbest]

I have googled so many times,you get different answers as to what it is.

[Gokat]

I hope you don't mind my chiming in, @goldensrbest, but this DOES sound like a problem related to the Windows 10 upgrade here.  I have Windows 7 as well.  What many users don't realize is that MS (without any manual interference by the user) will download Windows 10 OS to your computer (in readiness to install it).  Now they've even become more aggressive in installing without permission.  The errors you're experiencing would seem to be from overloads to the processes mentioned in the errors.  I've posted a fix for the Windows 10 cleanup in a thread below with information and how it works.   I hope you'll give it a try as it's working well for those who have reported back, and I've been running it here for several months. 

[goldensrbest]

I don't know if that is it,i can tell you this it started when my automatic download of my avast security was to start,i had received a e mail saying it would,well i had no icon for my avast,at bottom of my page, then i started getting , com surrogate,and host processfor windows task has stopped working.

[janetj1817]

Goldensrbest,

It depends on when you purchased it. QVC will take it back and exchange. But not sure when you bought it.

Next, look through your material/user manuals and find the phone number for the computer company and give them a call. It should still be in warranty if your purchase was recent.

Hope this helps,

Janet

[goldensrbest]

I did not get my computer from qvc, i was able to get the problem i had with my computer figured out.