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Honored Contributor
Pecky
Posts: 8,596
Registered: ‎03-10-2010

Computer Question

‎07-10-2018 08:06 AM

I need some help please!! When I go to QVC and click on seeing a product I get this.  It also is happening with Evine's website too.  Can anyone help me to fix this?  Thanks!

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seehorse
Posts: 545
Registered: ‎03-09-2010

Re: Computer Question

‎07-10-2018 08:26 AM

Yes, I'm getting that too (pretty recently)

 

It's because my browser is an older version of Safari and my computer is old also, so can't update. When I use Chrome, it's OK.

 

Try using another browser. Some of our computers have older versions of browsers, so yours may need an update or switch to a different one. (You can still keep the old one if you prefer using that one.)

 

 

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Pecky
Posts: 8,596
Registered: ‎03-10-2010

Re: Computer Question

‎07-10-2018 08:36 AM

@seehorse  Thank you!  It's only those two that are doing this.  It just started this morning.  

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SilleeMee
Posts: 35,835
Registered: ‎05-22-2016

Re: Computer Question

[ Edited ]

‎07-10-2018 08:43 AM - edited ‎07-10-2018 08:43 AM

Clean out your cookies and browsing history. Also do a Disk Cleanup then Restart your computer. If you have CCleaner, run it.

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Pecky
Posts: 8,596
Registered: ‎03-10-2010

Re: Computer Question

‎07-10-2018 09:48 AM

@SilleeMee wrote:

Clean out your cookies and browsing history. Also do a Disk Cleanup then Restart your computer. If you have CCleaner, run it.

Thank you I did clear everything and it worked.  

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