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‎03-09-2014 06:27 PM
Hello, hopefully some knows the answer to my problem. I am at my wits end. The other day my printer just stopped printing text from my computer. It prints the colored text ,but not the black. All my ink is full. I have done head cleaning on it too.
I guess I should have ordered the TSV the other day. This printer is only a couple of years old. Nor does it scan either. I'm thinking I have a real issue with this. Has anyone ever had a problem with their printer that doesn't print.
I have tried everything I know to get it to function, but it just won't print. I watch a lot of the foodnetwork and like to print recipes but I no longer can.
Thank You for reading my post
Nannycakes
‎03-09-2014 06:29 PM
Have you tried uninstalling then reinstalling the printer?
‎03-09-2014 06:33 PM
No, I think that is the only thing I haven't done. I will give it a try, what have I got to loose right?
That's with using the disc?
‎03-09-2014 08:15 PM
Yes.
‎03-10-2014 02:05 PM
glb613, uninstalled and installed with no luck.
‎03-10-2014 02:46 PM
It sounds like it has failed. It isn't cost effective to repair so I'd recommend you buy new.
‎03-10-2014 03:39 PM
Yes I think it has to come to that. But I won't buy another Canon. That was not user
friendly to set up. Maybe an HP. Not sure, but leaning that way.
But Thanks for your help!
‎03-10-2014 03:43 PM
How old is your Canon? Mine was easy to set up, much easier than the HP I use to have.
‎03-10-2014 05:45 PM
On 3/10/2014 glb613 said:How old is your Canon? Mine was easy to set up, much easier than the HP I use to have.
I agree with you, glb613. We always choose Canon printers (home and at work), and they practically set themselves up. Their phone support is excellent, too, in case a customer has questions.
‎03-11-2014 12:22 PM
I would say it's about 2 years old. It's not like I spent a fortune on it.
Myself I didn't think it was that easy to install, maybe it's just me. I really
like the Canon, not sure if I will replace it with another one.
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