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12-28-2020 11:27 AM - edited 12-28-2020 11:29 AM
I order a Canon T7 camera for $600. I received an email it was delivered by UPS to my front door mat. Every upstairs apt has carpet, I do not have a door mat at my front door!!! I contacted my apt's front office to see if anyone possibly could by chance have returned a package. Office said No! I contacted UPS on line who said I need to contact the seller. QVC said I still have to pay, Contacted Paypal who dismissed my case and said I still have to pay. I seen the UPS truck and told the driver "Hey I had a very expensive package delivered and you delivered it to the wrong apt. His response I have only been the driver for a few days and it is the seasonal workers who bring it to the door!!!! So in the end I had to hurry to WalMart buy a much less expensive camera that I am not happy with just so my wife had something to open for Christmas. I refuse to pay for something that was delivered to the wrong apt number. My down stairs neighbor has a front door mat along with pretty much everyone who lives on the 1st floor. So good luck to having issues resolved and actually tracking the package and having the delivery person from UPS FIRED!!!!! I do not have $600 to just give away sorry!
12-28-2020 11:37 AM
I strongly suggest that you send your order info and these details via email to QVCSocialTeam@QVC.com.
If anyone can help, it will be them!
Good luck to you!
12-28-2020 12:15 PM
It's so easy to have a UPS package delivered to the UPS store closest to you, that is what I recommend you do from now on. While UPS is wrong for delivering it to the wrong apartment, your neighbor "the thief" is also responsible.
12-28-2020 02:59 PM
Did they take a picture of the item sitting at the door? They usually do that now.
12-28-2020 04:07 PM
@2Kittys I know that Amazon does that sometimes, but I don't know about any other carriers.
12-28-2020 06:18 PM
I'm still trying to figure out what a doormat has to do with this story.
12-29-2020 12:06 AM
12-29-2020 12:07 AM
12-29-2020 12:08 AM
12-29-2020 12:09 AM
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