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Honored Contributor
Posts: 14,000
Registered: ‎03-10-2010

OMG.  Is this black screen the result of the Black Friday promotion or is my computer broken?  I did manage to corrupt Chrome so I switched to Microsoft whatever this is called.  Now I get black with white writing and some yellow and green thrown in.  Nightmare.

Respected Contributor
Posts: 3,152
Registered: ‎02-05-2018

I don't know what you're talking about. Black screen where?

Honored Contributor
Posts: 68,090
Registered: ‎03-10-2010

I have no idea why your screen is black with white writing unless somehow some of the defaults were changed or possibly there is some other problem. As for corruping Chrome, you can unistall it and then reinstall it but it's not sounding like the browser is the only issue.


In my pantry with my cupcakes...
Honored Contributor
Posts: 40,703
Registered: ‎05-22-2016
Honored Contributor
Posts: 14,000
Registered: ‎03-10-2010

Re: Black Screen ? ? ?

[ Edited ]

I was able to re-install Chrome, it had just disappeared on its own.  The problem continues on the Edge browser.  Everything on this page that is white is black.  The black print is white.  Bright yellow print highlights certain things.  This is a three week old computer, a Dell Inspiron 5575 purchased from QVC.  I'll take it to my tech, she is cheap.  If that doesn't work its going back to QVC.  This computer has Ryzen instead of Intel, its only $600.00 and that's why I bought it  I don't game, save photos, watch videos or anthing else on this thing.  I never had this problem with my ancient plodding old Dell.  Color me disgusted.  

Honored Contributor
Posts: 20,982
Registered: ‎07-26-2014

@depglass

"I'll take it to my tech, she is cheap."

"This is a three week old computer"

 

You are still under warranty.  Repairs are FREE!

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Honored Contributor
Posts: 14,000
Registered: ‎03-10-2010

You talked me into it, back it goes.