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Honored Contributor
Posts: 8,585
Registered: ‎03-09-2010

 

Own a Kindle? Listen up — this one’s relevant to you. If you were an early adopter of one of these popular e-readers, you’ve got to update your software, and we mean stat, otherwise your trusty device may go kaput. Well, nothing that drastic, but you get the sense of urgency. In a new post found on its Help & Customer Service page, Amazon has informed its customers that those “using an outdated software version on Kindle e-readers require an important software update by March 22, 2016, in order to continue to download Kindle books from the Cloud, access the Kindle Store, and use other Kindle services on their device.”

 

This isn’t a warning to be taken lightly — the online retailer stresses, “If you do not update your device by March 22, 2016, you will receive the following message on your device: Your Kindle is unable to connect at this time. Please make sure you are within wireless range and try again. If the problem persists, please restart your Kindle from the Menu in Settings and try again. If you see this message on your device on or after March 22, you will need to manually install the latest software update for your device.” And that, my friends, would be fun for no one.

 

Happily, Amazon is doing everything it can to make the process easier (and for our part, we’re spreading the word). There’s a handy-dandy chart you can refer to in order to determine which Kindle needs which updates, and where and how you can download the necessary software.

 

Balance of artical and CHART:  https://www.yahoo.com/tech/attention-kindle-owners-software-220924508.html

What is good for the goose today will also be good for the gander tomorrow.
Respected Contributor
Posts: 4,043
Registered: ‎04-30-2012

You do realize the Kindles update automatically. lol  No need to go off the deep end

Trusted Contributor
Posts: 1,868
Registered: ‎03-09-2010

@kcladyz wrote:

You do realize the Kindles update automatically. lol  No need to go off the deep end


@kcladyz  I keep my Kindle in airplane mode when I don't need WiFi to extend the battery life.  I wonder if it will update automatically when the user connects to WiFi after that date.  There were a few comments I read on Amazon that were very critical of the company for forcing customers to update rather than letting a customer choose whether or not to update. Personally, I like the old interface better.

*QVC Community member since 10/24/2006*
Honored Contributor
Posts: 16,837
Registered: ‎03-10-2010

I got that notice about updating, too.  The one I got was for my Kindle Keyboard, which I don't use anymore.  I'm going to update it though.  I've got a Kindle Paperwhite that has automatically updated for me.  I don't think it sounds hard to update the Kindle Keyboard, but I've been putting it off.  Maybe I"ll do it tomorrow since we're getting close to the deadline on that.


The Bluebird Carries The Sky On His Back"
-Henry David Thoreau





Respected Contributor
Posts: 4,178
Registered: ‎09-02-2010

@kcladyz wrote:

You do realize the Kindles update automatically. lol  No need to go off the deep end


Actually they don't always. I've had to do almost all of my updates manually.  And if people don't have the wireless on they won't at all.  Of my 3 one needed the update as the wireless hadn't been turned on for quite some time.  

 

If you read on the Amazon boards there are a lot of kindles that have missed the last couple updates, and yes they need to get it figured out quckly.   

~~
*Off The Deep End~A very short trip for some!*
Respected Contributor
Posts: 4,900
Registered: ‎04-04-2015

@kcladyz wrote:

You do realize the Kindles update automatically. lol  No need to go off the deep end


Exactly.

 

I got an email from Amazon with this message - saying I had a Kindle Keyboard and needed to do this.

 

I went through several gyrations trying to figure out what to do to get it to update - no dice.

 

Then I went on Amazon and looked at my device - it's actually a Kindle Touch and when I checked the latest version- it was already updated.

 

I rarely use this one since I now also have a KIndle Fire, but it's good to know that it's fine if I want to use it.

Respected Contributor
Posts: 4,036
Registered: ‎07-25-2010

Thanks for the reminder Marp.  I had received the email but forgotten about it.  Updated last night.  Kind of you to post.  

Honored Contributor
Posts: 16,837
Registered: ‎03-10-2010

I just updated my Kindle Keyboard.  It was very easy to do.  I don't use this one anymore since I got my Kindle Paperwhite but thought I should update it anyway since I still had it.


The Bluebird Carries The Sky On His Back"
-Henry David Thoreau





Honored Contributor
Posts: 11,153
Registered: ‎05-22-2012

Thanks for posting this. I always keep mine charged and with the wi-fi on, but I gave one to my dad last year and I don't know what he's doing. I'll make sure I let him know about this today.

Respected Contributor
Posts: 4,043
Registered: ‎04-30-2012

I apologize. i did not mean to sound like a jerk earlier.  I been sick for like a month now and its making me cranky

 

 

I found info on this. it affects  pre-2012 models. 

 

This webpage  gives you an idea on what software version will be safe. list is on the bottom of the page

 

http://gizmodo.com/if-you-want-to-keep-using-your-kindle-you-need-to-upda-1766018587