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07-04-2018 11:22 AM
This past week all of a sudden I can't see no pictures on QVC's website, driving me crazy I get text only and you have to guess what the pictures look like. The QVC homepage is fine but if I stray off of it its words only. If ladies post pic in forums I'm good and any other website I browse to is normal, does anyone have a clue of what is possibly gone wrong?
07-04-2018 11:27 AM
Possibly an ad blocker? They sometimes do strange things. There may have been an update that caused it. Just suggestions.
07-04-2018 02:04 PM
RAM overload? Did you do the old "turn your computer off and then turn it back on"?
07-04-2018 05:05 PM
Try re-starting your computer. That works for many issues.
07-04-2018 05:40 PM
Clear browsing history and cookies. Also do a Disk Cleanup.
07-04-2018 06:09 PM - edited 07-04-2018 11:53 PM
@Nevadablue, When the image display is the only problem, I agree with others that it's very likely a problem with the interaction between the website and the browser (Chrome, Firefox, IE, Edge, Safari, etc.).
The best bet is the usual "housekeeping" which means: clear browser cookies/cache/website data and quit the browser and then relaunch it; also, make sure you have the most recent browser version and all addons/extensions are up-to-date.
Try a different browser -- everyone should have at least 2 browsers installed and current, for troubleshooting.
If after all that the problem persists, then you'll need to take the usual steps to clear any junk (that's a technical term!🙃) from your computer -- methods for that will vary depending upon your device type/operating system.
QVC's site is exceptionally and unreasonably sensitive to browser cookies and cache, and they always have been, so I hold out no hope they'll change that. But that explains why we see these problems here and not as often on other sites.
07-04-2018 11:40 PM
ok thanks everyone for all the suggestions I will try all of them sure hope it helps because I'm tired of reading words only I need some pictures!
07-05-2018 09:12 PM
@SilleeMee wrote:Clear browsing history and cookies. Also do a Disk Cleanup.
And then afterwards- shut down completely and restart your computer.
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