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Valued Contributor
Posts: 668
Registered: ‎03-12-2010

Another weird tracfone problem

Boy, we are not having good luck lately as we have in the past with these phones. Just returned one  and now the replacement is on the blink. I can not get any color in the display, it is very odd looking as if a filter is on it, I go to phone display settings and have not found anything under that category that will fix this, any ideas of where else on the phone I could make an  adjustment.

Honored Contributor
Posts: 78,079
Registered: ‎03-10-2010

Re: Another weird tracfone problem

Did they send you a junky reconditioned phone as a replacement?   That's what they did to me after I returned a brand new smart phone that they couldn't figure out how to unlock.  If I'd known,  I'd have taken it to somewhere locally.  I just blew another $100.and bought a new one. 

 

New Mexico☀️Land Of Enchantment
Respected Contributor
Posts: 3,279
Registered: ‎05-15-2010

Re: Another weird tracfone problem


@blankette wrote:

Boy, we are not having good luck lately as we have in the past with these phones. Just returned one  and now the replacement is on the blink. I can not get any color in the display, it is very odd looking as if a filter is on it, I go to phone display settings and have not found anything under that category that will fix this, any ideas of where else on the phone I could make an  adjustment.


Hi, @blankette, I had a similar problem and then I discovered I had not removed the dark, protective covering from the screen.  I hope your problem can be resolved that easily.  Let me know.

Honored Contributor
Posts: 9,305
Registered: ‎06-08-2016

Re: Another weird tracfone problem

Go to Settings, Display & change your Brightness

 

 


@blankette wrote:

Boy, we are not having good luck lately as we have in the past with these phones. Just returned one  and now the replacement is on the blink. I can not get any color in the display, it is very odd looking as if a filter is on it, I go to phone display settings and have not found anything under that category that will fix this, any ideas of where else on the phone I could make an  adjustment.


 

Valued Contributor
Posts: 668
Registered: ‎03-12-2010

Re: Another weird tracfone problem

I have already done that repeatedly...It still has no color and looks like an xray. 

 

Valued Contributor
Posts: 668
Registered: ‎03-12-2010

Re: Another weird tracfone problem

Thanks big sis...gee I wish it were something simple like that, I am looking at it and do not see any covering I can get my finger nail under, seems to be off. 

Valued Contributor
Posts: 668
Registered: ‎03-12-2010

Re: Another weird tracfone problem

UPDATE: Well, it got resolved and the color is on now. It was not under the settings that control the display. It was another category and he is asleep now and I can not recall what it was, started with an A. We had to uncheck inversion, as soon as I can i will get the name of the correct category. It was something weird. Thanks all.

Esteemed Contributor
Posts: 6,788
Registered: ‎08-18-2016

Re: Another weird tracfone problem

Hi @blankette. I  believe you are referring to Accessibility settings. Glad you found it and got your fone straightened out.

I currently have 3 Trackfones, but never checked out the electronics forum before.