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03-15-2021 06:06 PM
Any ideas why when I open an attachment on my iPad it opens with the content in a narrow strip down the right side of the page on top of the original email or page? This just started recently. In the past it would open on the whole screen. So annoying and hard to read/see.
03-15-2021 07:08 PM
I don't have the answer for you, but I've found any time I can't figure out a problem I just google it. Usually I get an Apple message board where the problem is discussed.
03-15-2021 09:20 PM
@Etoile308 wrote:I don't have the answer for you, but I've found any time I can't figure out a problem I just google it. Usually I get an Apple message board where the problem is discussed.
Thanks. I actually came here as a last resort. I've been googling it for over 2 months. It doesn't seem to get what the issue is no matter how many ways I word it. None of my friends with iPads know either. One has run into the same thing but she hasn't been able to figure it out either. I did try the apple message board once with no luck but will go back there and see if I can change the wording and get an answer.
03-16-2021 06:33 AM
@Bridgegal wrote:Any ideas why when I open an attachment on my iPad it opens with the content in a narrow strip down the right side of the page on top of the original email or page? This just started recently. In the past it would open on the whole screen. So annoying and hard to read/see.
I've had limited luck getting answers at Apple support message boards. I've tried rewording my inquiries multiple times and it usually doesn't address my specific problem. Do you have this problem with all attachments or just certain types?
03-16-2021 09:45 AM
Try the facebook group for Apple questions and include a screen shot of what you are talking about. They are really good there.
03-26-2021 07:55 PM
03-28-2021 04:39 AM
In Settings --> Home Screen & Dock, do you have Multitasking turned on or off?
03-28-2021 06:47 PM - edited 03-28-2021 06:47 PM
@dooBdoo wrote:In Settings --> Home Screen & Dock, do you have Multitasking turned on or off?
Sorry, I just saw this.
Gestures is on. Allow multiple apps is off.
Those are my two choices.
03-28-2021 07:45 PM
Thanks, @Bridgegal. I'm trying to envision what you're seeing. I agree with @BriggsiePeawiggle that screen shots help, but doing so with email we have to be careful not to display personal info. I'm wondering if the effect you see relates to "Slide Over" or "Split View." If you get a chance, take a look at this article (or others on those features) and see if any of the images look like what you're experiencing.
copy and paste link:
pcmag.com/how-to/how-to-use-multitasking-on-your-ipad
or
search for "How to Use Multitasking on Your iPad | PCMag"
Have a lovely evening.🌻
03-29-2021 12:36 AM
Here is a screen shot of what it looks like. Unseen on the far left is my gmail inbox. In the center is the content of the email and when I click on the 25 recipes link in the content, it opens in that narrow vertical bar. This is as small as I could make it.
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