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09-21-2019 03:28 PM - edited 09-21-2019 06:42 PM
I am using a MacBook Air with Safari. I use Apple's Mail and have an iCloud e-mail account. All of my iCloud e-mail has started going to junk mail. I've been adding everyone to my contacts, but they are still going there. For instance I've gotten more than one e-mail from NextDoor today. I added the first one to my contacts, and the second one still went to Junk. I've Googled this and that's what it said to do.
What else can I do? Ths is irritating. I could also prevent any e-mails from going to Junk mail but want to try everything else first.
I also have a Comcast account that comes in through Mail, too. Those e-mails are not going to Junk, so it's just iCloud e-mails. This just started today.
Edited to say: After adding all e-mails to my contact list today since they were going to Junk mail, the problem seems to have resolved itself at 6:30 p.m. I'm now getting my e-mails in my regular way.
09-21-2019 04:07 PM - edited 09-21-2019 04:08 PM
@NickNack , the same thing has been happening on my IPad. I installed the most recent update and that seems to have messed with my mail boxes. Hate it! I have been searching the web trying to find a solution. Guess I’m going to have to contact Apple support.
09-21-2019 04:40 PM
Since iOS 13.1 is coming out on Tuesday, 9/24, I'm waiting until then to update my iPhone.
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