AT&T internet service - thoughts?

hoosieroriginal · ‎03-04-2012

Now that I've dumped Comcast for cable service, I'm thinking of switching to AT&T for my internet. Any thoughts? Are you happy with AT&T (as much as you can be happy with an internet service - ha!)?

KingstonsMom · ‎03-09-2010

We've had AT&T high-speed internet for many years and love it!

My DD lives in an area where AT&T isn't available and her only choice is Comcast for internet service.....she hates it, even the high-speed is slooooooow.

@hoosieroriginal

ETA: We never have any disruptions of internet access unless a storm brings down a line.

You never know how strong you are until being strong is the only choice you have.

Lucky Duck · ‎03-13-2010

Thanks for bringing this up. We have Comcast for internet which has been very reliable. However, our bill increased $30 this month. DirecTV/AT&T is our provider for TV but ocassionally will have brief outages. I am concerned that those outages would be inconvenient when relying on it for internet service. I am leaning toward Comcast for both internet & TV. Maybe others can provide some valuable feedback on this.

millieshops · ‎03-09-2010

I had ATT some years ago - didn't find the actual service any better than Comcast's AND I had horrific CS from their billing department which was why I switched.

Several of my neighbors do use them -- and they still seem to have horrible CS. I'm not going back any time soon.

Buck-i-Nana · ‎09-28-2010

I don't know anything about Comcast, but I do know that AT&T Internet has a data cap. If you exceed the cap, you pay for the additional data. That's an important consideration if you DVR a lot of stuff (apparently, according to my DirecTV installer, DVRing actually uses the internet), watch a lot of "on-demand" and watch a lot of videos on the devices you connect up to your internet.

Of course AT&T CS told me they "don't enforce" the data cap, and yet it's in the paperwork and that means they CAN enforce it and you've agreed to their terms.

In my area, TWC (which is now Spectrum) still offers unlimited data and higher speed that AT&T.

Nightowlz · ‎03-11-2010

You need to see what speed AT&T has to offer in your area. We had it for years but the highest speed they have in our area was 6 mbps for over $50 per month. The cable company has 200 mbps for that same price so we are on cable.

U-Verse thru AT&T is not available at our house but my MIL has it not far from us. She only has1.5 mbps which is slow mo.

We had problems with the internet not working & the problem was always their modem. Buy your own router/modem if you hook up with them.

Reba055 · ‎06-23-2014

If you have the underground fiber optic available, I believe it's comparable. At least the folks I know with it are happy. Otherwise, the speeds are pretty dismal compared to Comcast.

itsmagic · ‎08-08-2011

I have had AT&T Uverse wifi for 3-4 years and I find it reliable but like others said their CS is bad. So if you don't have to deal with them everything is fine. If you decide to go with them and they give you a deal see if they can send it to you in writing. They tried to reneg on the deal they gave me (they kept saying the representative I spoke to wasn't authorized to give me that deal) and I had to really fight with them to get it.

Reba055 · ‎06-23-2014

@KingstonsMom wrote:
We've had AT&T high-speed internet for many years and love it!

My DD lives in an area where AT&T isn't available and her only choice is Comcast for internet service.....she hates it, even the high-speed is slooooooow.

@hoosieroriginal

ETA: We never have any disruptions of internet access unless a storm brings down a line.

@KingstonsMom Something's not right. Comcast high speed internet is not slow. She needs to keep on them until they figure out what's going on. Sometimes they try splitting off too much from a main source and have to run another line. They don't like it, but oh well.

I have my issues with Comcast like everyone else, but when things are right, they're pretty hard to beat.

scatcat · ‎03-15-2010

We've had AT&T u-verse for years, cable and internet. We've had spotty connection at times (like in the last 60 seconds of a playoff game). I've found that buying services from them is like negotiaing a used car. They promise you something and 2 months later the price jacks up $10. My blood pressure rises when I get the bill in the mail, anticipating what it will be.

When I dropped our home phone, the rep said our bill would drop $30. It didn't. They just messed around with the price of the products we kept