Customer Care

[LindaSal]

@okaywitheasypay The time machine reference was a good one, LOL!

I understand your frustration.  I haven't been ordering much at all from the Q for quite sometime now for this particular reason.   I truly believe they are having trouble running the outfit, seems a lot of things are going haywire over there.......

[okaywitheasypay]

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@KingstonsMom wrote:

@okaywitheasypay 

Send your order details in an email to QVCSocialTeam@QVC.com, they'll help you

& to the other poster that suggested the QVC e-mail, I sent it yesterday and received a response from Beth that I should receive it by the end of week. TY. Here's 'hopeing' 

[okaywitheasypay]

still the same  

does the Philosophy team have to 'trek' into the Amazon jungle to get ingredients like the Tweak'd guy ? lemons & custard

[okaywitheasypay]

I finally recieved this order yesterday. Three @social reps answered my e-mails at various times. I believe Kim was the last one. I appreciate those that helped. I have never ordered any item online that took so long 5/14 to 6/24 .

I ordered other items from QVC and recieved on time . I do love the items but do not know whether to chance a Philosophy order again or what the delay was. It was never on waitlist.