Customer Care

[Krimpette]

If you contact one of the moderators, you'll find them more than helpful. No need to panic.

[Kachina624]

@GenXmuse    Pot calling the kettle black.

[Abrowneyegirl]

Is the item not returnable?  

Perhaps that is the reason for the panic, it is a final sale, no returns?

[Yesme]

Let's stop the nasty banter!

Telling someone to hush up or diminishing them as "honey" is not kind or helpful.  

Please stop it.

[Miss Pepsi]

Is the item not returnable?  

Perhaps that is the reason for the panic, it is a final sale, no returns?

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I am asking because I don't know, is there such a thing as a final sale?  I thought with everything there was a 30 day return policy.  Clearly I could be wrong thus i am asking the question.

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[Yesme]

For a limited number of items, final sale is possible, usually labeled "blowout clearance." Keep in mind that those are still returnable due to defect.

[elated]

I guess I don't understand what the problem is with the OP? It is not QVC's fault regarding the two orders. If you are on a limited income, then maybe you should rethink your purchases. You can send one set back. When did she realize her family ordered her a set?  This can easily be resolved by contacting QVCsocialteam@qvc.com. I am sure they will help you.