Customer Care

[jmvsp]

I have had ordering problems since after Christmas. One time for almost 3 weeks. Boy did I saved money. When and if I can talked to a  real person, they say  they would pass it on to an invisable person.  My guess is QVC has a poor  IT group that does'nt  know how to fix their problems. I never have this problem with HSN. Getting to a real person is imposible.QVC's Customer service has gone from great to poor. Maybe they have gotten too big. They need to update their service

[Kachina624]

@jmvsp    Unless a problem is widespread, it's usually within your system, either your computer or your internet provider.  I find, in the rare instance where I have a problem, that it helps to switch to using a different browser temporarily.

[ALRATIBA]

@Kachina624 

So true!  I've had that issue a couple of times when my system software was being updated.  

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@Kachina624 wrote:

@jmvsp    Unless a problem is widespread, it's usually within your system, either your computer or your internet provider.  I find, in the rare instance where I have a problem, that it helps to switch to using a different browser temporarily.

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[MalteseMomma]

NOT True at all!!!!!!

Do not change anything!

It is QVC and it's  internet  people that are at fault!

[Foxxee]

Some of us have had similar problems.  Look up previous threads for complaints.