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04-14-2020 03:46 PM
I realize and understand that shipping might be slower than usual in these strange times. I ordered the TSV Tommy Copper leggings. I have received 2 emails stating there will be delays in shipping.
After the first email I called to cancel. I was on hold for almost an hour, then transferred and disconnected. I sent an email and was told the order could not be cancelled.
Then I recieved an email today, saying there is a delay in shipping.
If they are not shipped, surely your computer can stop the process. I feel I have been patient in waiting longer than usual for all my QVC orders during this quarantine time. But this one is trying my patience.
04-14-2020 03:50 PM
04-14-2020 03:59 PM
Legally they have 30 days to get your order to you. If they don't, you can complain. The BBB is not an enforcement agency.
04-14-2020 04:08 PM
Hello @GusMo
I am very sorry that the order you placed on 4/3 for the Tommie Copper Ultra-Fit Lower Back Support Capri Leggings has been delayed. The current estimate is to have the order ship out by 4/20. Thank you for your patience.
Barb
Customer Care
04-14-2020 04:49 PM - edited 04-14-2020 04:49 PM
@Kaysm Give it a rest. The BBB, on whom you are fixated, can't enforce anything and they don't care about a shopping channel.
Get a hobby, go for a walk, or complain to someone else.
04-15-2020 08:33 AM
04-15-2020 03:27 PM
04-15-2020 04:29 PM
02-20-2021 11:12 AM
I order 2 TSV and just received notice that they are both being delay and I might not be getting them QVC is the worst of all home shopping companies this never happens at HSN or Amazon. You would think that they would know how much product they have
in inventory and not over sell
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