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Esteemed Contributor
MalteseMomma
Posts: 5,094
Registered: ‎03-09-2010

need help with a return

‎06-22-2019 01:56 PM

Can you give me any info on an order I returned to sender?

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Honored Contributor
SurferWife
Posts: 8,638
Registered: ‎12-12-2010

Re: need help with a return

‎06-22-2019 02:00 PM

@MalteseMomma 

I think there are still issues with being able to track returns online.  I recently returned 2 purchases that I received damaged/defective & there is no status available on QVC, but I can track them through USPS, so I know there is movement.  If you have your return tracking number, you should be able to track it through the shipper.

Time is just a drop in the bucket compared to eternity. It isn’t how long you live that matters; it is how well you are prepared to die. ~~Colonel Robert B. Thieme, Jr.
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QVC Customer Care
QVC Customer Care
Kim-QVC
Posts: 705
Registered: ‎06-14-2015

Re: need help with a return

‎06-22-2019 02:04 PM

@MalteseMomma wrote:

Can you give me any info on an order I returned to sender?

Hi @MalteseMomma We can assist, please email us at QVCSocialTeam@qvc.com with the order information. ~Kim

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Esteemed Contributor
MalteseMomma
Posts: 5,094
Registered: ‎03-09-2010

Re: need help with a return

[ Edited ]

‎06-22-2019 02:51 PM - edited ‎06-22-2019 02:52 PM

@Kim-QVC wrote:
@MalteseMomma wrote:

Can you give me any info on an order I returned to sender?

Hi @MalteseMomma We can assist, please email us at QVCSocialTeam@qvc.com with the order information. ~Kim

 

 

 

@Kim-QVC 

 

 

Thank you ,Kim I sent the e-mail

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Esteemed Contributor
MalteseMomma
Posts: 5,094
Registered: ‎03-09-2010

Re: need help with a return

‎06-22-2019 03:53 PM

@Kim-QVC 

 

Thank you so much for your help.I greatly appreciate it.

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