Customer Care

[Shawnie]

Hope one of the moderators can fix this for me.  Tonight I ordered three sets of the TSV.  Because they are going to three different people I placed three orders.  I noticed on the second and third orders I didn’t receive the $3 discount.  Called customer service and was on hold for about 45 minutes all the while listening to lovely 1940ish holiday music, LOL.  Anyway I got busy in the kitchen, the tv was on and suddenly someone was saying are you there??  Can you hear me??  By the time I realized it was the phone and dashed across the kitchen they had hung up.  So I decided to see if you can get me my $6. Thankyou.

[GCR18]

But more, save more discount only applies if all go to the same address.

[Shawnie]

It doesn’t say that.  Also the first operator said I would receive the $6 but CS had to make the adjustments.

[Shawnie]

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@GCR18 wrote:

But more, save more discount only applies if all go to the same address.

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You are correct.  I just clicked on offer details and that is what it said.  Oh well, 45minutes of lovely holiday music.  

[GCR18 · Accepted solution]

@Shawnie sorry.  I always try to be aware of the rules in case I need to use them.  LOL.  I assume what you really get is a shipping discount.