credit snafu

balewrangler · ‎08-04-2017

I applied Tuesday for a Qcard, and was approved for $2200. When the popup window with the approval and the account number came up, it went away before I could write the number down. I contacted QVC customer service and they said I had to contact Synchrony. I contacted Synchrony and they said they couldn't give me any information via phone, and that it should show up on my QVC account. I wanted to buy an HP laptop that is now on pre-sale and I think is the TSV for Sunday. That was my whole reason for getting the card. I have gotten the royal runaround and I guess I won't be able to buy the computer. Is there not someone who can resolve this?

Melvin-QVC · ‎06-14-2015

@balewrangler wrote:

I applied Tuesday for a Qcard, and was approved for $2200. When the popup window with the approval and the account number came up, it went away before I could write the number down. I contacted QVC customer service and they said I had to contact Synchrony. I contacted Synchrony and they said they couldn't give me any information via phone, and that it should show up on my QVC account. I wanted to buy an HP laptop that is now on pre-sale and I think is the TSV for Sunday. That was my whole reason for getting the card. I have gotten the royal runaround and I guess I won't be able to buy the computer. Is there not someone who can resolve this?

@balewrangler I am so sorry that happened. Unfortunately, you will have to speak to Synchrony bank to get this resolved for you. QVC/we do not handle the QCard and any issues relating to the card. You will have to speak to their customer service. I wiish their was more I could do for you.

Melvin, Customer Care

NicksmomESQ · ‎08-19-2014

I just bought it myself.I don't have a Q card.If you really want it you can buy it with any credit card.You'll get 6 flex pay instead of 9.That's basically the only difference. Sorry that happened to you.

Kachina624 · ‎03-10-2010

Have you gone through the ordering process to see if it's now on your account? You don't have to finalize a purchase, just pretend like you're buying something.

New Mexico☀️Land Of Enchantment

Peaches McPhee · ‎04-19-2010

Ditto what @Kachina624 said. Go in and pick out an item, and go through the ordering process. Your new Q card might be an option for payment. Just check, and then don't finalize the purchase (unless it is something you want, of course). You just might see the Q card there.

-- pro-aging --

Rochester, New York

balewrangler · ‎08-04-2017

I talked to Synchrony and they said they couldn't give me the number. They said it should be in the QVC system and I could find it there. Now you say you can't tell me, they say they can't tell me, and meanwhile, the whole thing goes poof.

GCR18 · ‎07-03-2013

Did you look in your account under credit cards? That's the only place it can be. Mine card was added to my account under the credit card section.

Desertdi · ‎03-13-2010

Dealing with Synchrony is like pulling teeth from a bear. I just had a challenge with them on my Chevron card........according to "them", I filled my gasoline tank TWICE at the same pump.........once with premium, and once with regular.

After I complained to CHEVRON, Synchrony finally agreed to a credit......only after grilling me like I was a criminal.

♥Surface of the Sun♥