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05-20-2020 01:05 PM
For my 69th birthday I order the Plow and Hearth Flamingo large in ground display. I got it on my birthday yesterday and it is not what I ordered! It is the dragon fly. I am so very angry that I can't get ahold of a Customer Service. Someone please help me with this QVC mistake!
05-20-2020 01:33 PM
I'm sorry you received the wrong item but wishing you a Happy, Belated Birthday!
05-20-2020 01:33 PM
socialteam@qvc.com
05-20-2020 01:49 PM - edited 05-20-2020 06:26 PM
05-20-2020 01:55 PM
For fastest service, use the email address @banned again has provided above. Include your order #.
05-20-2020 05:27 PM
Wrong item sent...I ordered Kim G. jeans...got a Susan Graver top with the invoice for the Kim G. jeans. HUMMMM ...customer service just says "I am so sorry" just as of its no big deal....they must be getttng a lot of these calls.
05-20-2020 06:26 PM
Welcome to the club. I received a Denim and Co. Top instead of Quacker Factory top. Only thing in common its is a top. I wrote on the return slip and hope for the best. I refuse the CS hassle right now. All companies are in this bind with CS. I have waited over an hour for both Estee Lauder and Eddie Bauer.
I hope it all gets straightener out for you eventually. It is a disappointment especially for a Birthday. I hope you still found a way to celebrate.
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