And yes, they do call you. I have also been a loyal customer for many years and had never heard of that until it happened to me. If you think I am lying, please do a search and you will see it has happened to others. I searched before I even called QVC to complain, because I initially thought it was a scammer trying to get me to pay over the phone. However, it was not and QVC confirmed that the call came from their finance department. Before you assume someone is lying I would implore you to research. I am not lying and don’t appreciate the assumptions. What a terribly cynical world we live in today.