Customer Care

[Peppu]

A453449

Denim & Co. Easy Stretch Straight-Leg 5-Pocket Jeans

You said advance order, will be shipped on 9/20/21. Since then, it says preparing order, but no clue of shipping ever. When can I expect it?

If the inventory is so low, why do you need to take so many orders?

[Kachina624]

@Peppu    The order says it ships the week of 9/20.  Nobody can tell you which day it will ship or when you'll get it.  The merchandise is just arriving from overseas.  Who said the inventory is low? 

[fthunt]

Inventory may be low b/c ships can't unload.

Is glass half full.............of half empty?

[Kachina624]

Youd think people from California would know about the situation with ships that can't unload, since the rest of us hear about it.  Guess not. 

[Love my grandkids]

@Kachina624 I have family in California and they actually are quite aware of the shipping snafu!

[Peppu]

I did not need your unsolicited advice. Like as though you own QVC.

[new nickname 4]

@Peppu , My order also said ships the week of September 20th, not that it will ship on September 20th.  Actually my estimated delivery date is arrives 9/29 but I don't know if that will happen.  I'm fine with whenever they ship.  I don't understand or appreciate the reply about unsolicited advice.  You actually asked when will they ever ship, so you did solicite advice.  Be kind.  MOO

[proudlyfromNJ]

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@Peppu wrote:

A453449

Denim & Co. Easy Stretch Straight-Leg 5-Pocket Jeans

You said advance order, will be shipped on 9/20/21. Since then, it says preparing order, but no clue of shipping ever. When can I expect it?

If the inventory is so low, why do you need to take so many orders?

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@Peppu  I hope you contacted them and call them out on their promises. This is unacceptable!