Re: What’s with “You just missed it!”??

Pipsqueak · ‎03-25-2010

Very frustrating, especially when trying to put outfits together. It's bad enough there are not many items in my size to begin with. And then just when you think you scored, that dreaded oh you just missed it message pops up as you try to put items in your cart. UGH

San Antonio Gal · ‎05-18-2017

@Skyegirl21 - Please scroll to the bottom of the page and fill out "Feedback". The higher ups supposedly read this Feedback and I'm hoping enough of us will get them to correct this problem.

It's been going on for quite a while and is very frustrating!

Hoping for the best · ‎08-18-2016

I have had the same problem since the spring. Call CS multiple times and all they say is they are working on it... For months? I also cannot ever get anything on waitlist any longer as that "Just missed it" message pops up and that is it. I don't think the computer system is keeping up any longer.. It needs an overhaul. I also cannot see past purchases past one month or two... You used to be able to do that. The newest. TEXT messages on my phone for each order on a daily basis that i did not sign up for. Made multiple complaints and after 6 weeks of that... still not fixed.

SarrahQVC · ‎04-11-2025

Good morning! I am really am so sorry for all of the inconvenience that this has caused and can truly understand the disappointment with this as a QVC shopper myself.

Unfortunately, our website delays in showing the availability of items, which can be very frustrating as there are many shoppers who browse and check out items at any given time.

We value all of your feedback and will pass your sentiments along in the hope of improving our customer experience.

charsha · ‎03-28-2010

@Hoping for the best This is why I only order from my desktop. I hate the phone app, it does not offer as many of the main on-line features.

Skyegirl21 · ‎03-20-2010

@San Antonio Gal wrote:
@Skyegirl21 - Please scroll to the bottom of the page and fill out "Feedback". The higher ups supposedly read this Feedback and I'm hoping enough of us will get them to correct this problem.

It's been going on for quite a while and is very frustrating!
----------
DONE!
Thank you @San Antonio Gal -

Skyegirl21 · ‎03-20-2010

After submitting this issue to " Feedback", I received the response ( see below). Let's hope they make changes!

"Customer satisfaction is our top priority; we appreciate hearing from you about this issue. We are very sorry for your disappointment and that your experience has been anything less than exceptional. Your concern has been documented and will be shared with the appropriate tech team leaders.

Thank you for taking time to share your thoughts and thank you for shopping with QVC."

Kimberly

Customer Care Specialist (US), CS&E QVC I QVC GROUP

KaySD · ‎08-16-2016

I've become grateful for this. It wakes me up from my dream of ordering yet another item I can do without! I immediately take appropriate evasive action and exit the website. Whew, dodged another one!

DJs mom · ‎06-06-2012

@Hoping for the best wrote:
I have had the same problem since the spring. Call CS multiple times and all they say is they are working on it... For months? I also cannot ever get anything on waitlist any longer as that "Just missed it" message pops up and that is it. I don't think the computer system is keeping up any longer.. It needs an overhaul. I also cannot see past purchases past one month or two... You used to be able to do that. The newest. TEXT messages on my phone for each order on a daily basis that i did not sign up for. Made multiple complaints and after 6 weeks of that... still not fixed.

@Hoping for the best if you reply "STOP" to the text message, it will opt you out.

DJs mom · ‎06-06-2012

@SarrahQVC wrote:
Good morning! I am really am so sorry for all of the inconvenience that this has caused and can truly understand the disappointment with this as a QVC shopper myself.

Unfortunately, our website delays in showing the availability of items, which can be very frustrating as there are many shoppers who browse and check out items at any given time.

We value all of your feedback and will pass your sentiments along in the hope of improving our customer experience.

@SarrahQVC this has been happening for months on end and with the same items, so clearly they are not in stock. It has nothing to do with shoppers checking out at any given time, because although still on the website, and being allowed to add to cart, the item is not in inventory. QVC needs to update the website.