Customer Care

[DrKelli]

In Process and Your Order is being prepared?

[Cindy-QVC]

@DrKelli "Being prepared" is a warehouse comment, they are working on getting the order ready. Cindy

[lolakimono]

@DrKelli 

Approximately 17 days.  

[Kachina624]

The difference in the terms may mean something to QVC personnel but to me they both mean, "I'm still waiting". 

[DrKelli]

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@Cindy-QVC wrote:

@DrKelli "Being prepared" is a warehouse comment, they are working on getting the order ready. Cindy

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Thank you, Cindy.

[skatting44]

 In Process is that you bought an item but they have to wait for the Suez canal  to be unjammed  and being prepared is that the vendor has the item in inventory  to mail out.

[Mz iMac]

You all just crack me up!

                          

[magicmoodz]

@lolakimono 

Plugged it into a high profile trial all day. Thank you for infusing a little levity in an otherwise somber day. 🙃

[loriqvc]

@DrKelli - It is somewhat confusing, but when you first place your order, it immediately goes to the "In Process" status as they verify order details. The next phase will be "Preparing Your Order," which means those details were confirmed and your order is being packed and labeled for shipment. However, I've had a few orders that remained in "Preparing Your Order" even after they'd already been delivered, so take that status update with a grain of salt.