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Posts: 263
Registered: ‎08-12-2014

Re: What is QVC doing with pricing


@sunshine45 wrote:

@RU4 real wrote:

I've purchased several items over the last 10 days and the price has dropped on most of the items. I called CS 3 times got a busy signal twice and a dial tone when the call transferred.


 

 

@RU4 real 

 

email qvcsocialteam@qvc.com with order numbers, date, and item numbers. i also included my pricing and the new pricing. they were very prompt in giving me credits back to my account.


I finally had to do that. because once I got through to CS the agents wasn't able to put up the price history. She tried two separate items. She said she was going to let corporate know about the issue and suggested i call back in about an hours. Of course when I did call back I couldn't get through.