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Valued Contributor
Posts: 534
Registered: ‎04-22-2010

All of a sudden a robot sign in is there and than pictures of find the traffic light, boats, etc.   I can match that up but I can not get my computer to lower itself so that I can get it to accept.   Why is this happening since I never have had to do this before.   I can not figure how to get my page to move up so I can sign in.    I need help to figure this out 

and is there any suggestions about moving the screen up so that I can sign in.  Thanks for info. on how to do this! 

 

 

Honored Contributor
Posts: 9,530
Registered: ‎03-30-2014

I got a fire hydrant yesterday and nothing today.  Guess I have been vetted?

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Esteemed Contributor
Posts: 5,080
Registered: ‎03-09-2010

@tampalady wrote:

All of a sudden a robot sign in is there and than pictures of find the traffic light, boats, etc.   I can match that up but I can not get my computer to lower itself so that I can get it to accept.   Why is this happening since I never have had to do this before.   I can not figure how to get my page to move up so I can sign in.    I need help to figure this out 

and is there any suggestions about moving the screen up so that I can sign in.  Thanks for info. on how to do this! 

 

 


@tampalady   

When you cannot see the bottom of a page, quickly fix it by

reducing zoom (Ctrl/Cmd + "-"), pressing the "End" key, or using "Page Down" to scroll.

Respected Contributor
Posts: 4,049
Registered: ‎03-09-2010

Re: Trouble signing in

[ Edited ]

It keeps asking me to sign in. Over the weekend I got the pick the squares but after you pick there is no place to submit.  This is not just a security thing; this is new and a glitch. Only happens on qvc.com, not the app.

Respected Contributor
Posts: 3,420
Registered: ‎06-27-2010

The security settings have been updated to include a second check and keep bots and other things out