Customer Care

[Arianny]

Thank you @Wayne-QVC!

[tampalady]

I would like to thank the people on Q for fixing my e-mails.  This morning I have received messages that I have not gotten for sometime.  I appreciate your attacking this problem for me. 

Spoiler

[Jordan2]

---

@tampalady wrote:

I would like to thank the people on Q for fixing my e-mails.  This morning I have received messages that I have not gotten for sometime.  I appreciate your attacking this problem for me. 

Spoiler

---

@tampalady, you're lucky! I have called to complain, sent an email, and had the moderator say she would look into it, but still nothing!

[Eva-QVC]

---

@Jordan2 wrote:

---

@tampalady wrote:

I would like to thank the people on Q for fixing my e-mails.  This morning I have received messages that I have not gotten for sometime.  I appreciate your attacking this problem for me. 

Spoiler

---

@tampalady, you're lucky! I have called to complain, sent an email, and had the moderator say she would look into it, but still nothing!

---

Hi @Jordan2 - It does take a little time to start receiving them again. Give it a little longer and let us know if you are still not receiving them. Thanks for your patience!

[Jordan2]

---

@Eva-QVC wrote:

---

@Jordan2 wrote:

---

@tampalady wrote:

I would like to thank the people on Q for fixing my e-mails.  This morning I have received messages that I have not gotten for sometime.  I appreciate your attacking this problem for me. 

Spoiler

---

@tampalady, you're lucky! I have called to complain, sent an email, and had the moderator say she would look into it, but still nothing!

---

Hi @Jordan2 - It does take a little time to start receiving them again. Give it a little longer and let us know if you are still not receiving them. Thanks for your patience!

---

@Eva-QVC, I really appreciate your feedback, I know you are not to blame. It's just that I was getting emails and then they just stopped, I don't know why. I wouldn't mind so much if we were allowed to share links for InsideQ and and order numbers for TSVs. I feel left out of the loop where some customers can order a TSV early and others can't. Thanks again though for your help.

[Carol08]

I am not receiving mine, also

[Carol08]

Cindy- QVC - could you please check and see what you can do about my notifications.  Thanks.

[Wayne-QVC]

---

@Carol08 wrote:

Cindy- QVC - could you please check and see what you can do about my notifications.  Thanks.

---

@Carol08 Hey Carol - I think I responded to you on another thread. I've already submitted your account to IT Marketing to have it researched and the issue corrected. 

[Carol08]

Thanks so much, Wayne!

[Jordan2]

After calling, sending an email, and complaining in various threads, I'm still not getting TSV emails and InsideQ link. I have gotten feedback from the moderators, but so far nothing and it has been several weeks. I guess QVC doesn't care that this loyal customer isn't getting emails from them. I'll say it again, if many of us are not getting the emails, why not just let others give us poor saps the TSV ordering numbers and link for InsideQ, it's the only fair solution.