Customer Care

[lynettey]

I opened my app this morning and got a message I could use this code for 20% off 1 jewelry item today. Unfortunately, iI tried it and it didnt work. I called customer service and the gal I spoke to knew nothing about it. 

Did anyone else see this ? 

[RespectLife]

@lynettey 

Sorry, I don't use the app....but I woud email the Social Team/moderators....they often more up-to-date on issue than CS phone reps are.

qvcsocialteam@qvc.com

[DJs mom]

I just opened the app and I don't see anything regarding this

[Kachina624]

@lynettey. So many codes lately must be used only with the Q Card.  Read the fine print and see if that might be the case.  If it's not mentioned, contact the social team by email here.

Qvcsocialteam@qvc.com

[aroc3435]

@lynettey @DJs mom @RespectLife @Kachina624 

In yesterday afternoon's United States mail I received a three-fold QVC mailer titled Jewelry Gift Guide 2024.

It said the SPARKLE20 code was effective starting at 10/25 12:00 am ET

and ending on 11/30/2024 at 11:59 pm ET.

And, I am NOT a QVC card member.

Hope this is helpful.  20% off is a nice offer.

Best,

aroc3435

Washington, DC

[RespectLife]

@aroc3435 

That just arrived today in my mail as well (I am a Q card holder)

Rats, too bad it is only on jewelry as I stopped purchasing a long time ago.

I had to get a magnifier to read the 'fine print' but it doesn't start til today.

[dancing 522queen]

I received my 20% off code in the mail.

Says it's good till Nov.30th.

Do I also have to download the app before using it.

[loriqvc]

@dancing 522queen - No need to download the app if you don't want to—just enter the code during checkout. Enjoy!