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Valued Contributor
Rose429
Posts: 575
Registered: ‎08-26-2012

Shipping

‎09-22-2018 02:39 PM

I am trying to understand why an order placed 9-16  went out of PA to NJ, onward to San Francisco 9/18 ( I live in northern CA) then back it goes to PA on 9-20 where it remains as of today.  Just doesn't make any sense. Not sure I will ever get it!!!

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QVC Customer Care
QVC Customer Care
Beth-QVC
Posts: 2,960
Registered: ‎06-14-2015

Re: Shipping

‎09-22-2018 02:45 PM

@Rose429

I have sent you an email...

Beth QVC

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Honored Contributor
Kachina624
Posts: 79,501
Registered: ‎03-10-2010

Re: Shipping

‎09-22-2018 02:46 PM

The route a parcel takes is at the shippers discretion and QVC has no control over it.  Sometimes it defies logic but often involves going through their distribution centers.  I recently had one sit in Phoenix for 7 days.  I'm only 1 day by truck from Phoenix so why didn't they get it on the road?  Sometimes it's best to not check tracking as it's just upsetting.

New Mexico☀️Land Of Enchantment
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