Customer Care

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
New Contributor
bigyellow1
Posts: 2
Registered: ‎06-23-2017

Shipping

‎06-23-2017 09:54 AM

Why do you offer 2 day shipping if it takes you 3+ days to even process the order?  I paid an extra $17 to receive a package on time and there it sits "in process."  

Report Inappropriate Content
Message 1 of 4 (472 Views)
Reply
New Contributor
rocket9244
Posts: 2
Registered: ‎06-23-2017

Re: Shipping

‎06-23-2017 09:58 AM

I ordered somethjing on the 16th and it is the 23rd, still processing. it said the package would be here three days ago. if I had known it was going to take two weeks just to ship, I would have bought the item at a store. VERY SLOW processing . they need to fix this issue if they want to keep customers.

Report Inappropriate Content
Message 2 of 4 (455 Views)
Reply
Anonymous
Posts: 0

Re: Shipping

‎06-23-2017 10:04 AM

Hi @bigyellow1, I just checked your account and the tracking for the order you placed on June 21st shows it is out for delivery today. Have a great day! 

Report Inappropriate Content
Message 3 of 4 (429 Views)
Reply
0 Hearts
New Contributor
bigyellow1
Posts: 2
Registered: ‎06-23-2017

Re: Shipping

‎06-23-2017 10:10 AM

It does??  I haven't been able to access my account since yesterday where it said in process.  Thank you so much for letting me know!!

Report Inappropriate Content
Message 4 of 4 (399 Views)
Reply
0 Hearts