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Frequent Contributor
severusgirl
Posts: 100
Registered: ‎11-26-2012

Shipping issues

‎12-12-2017 05:50 AM

I got tired of seeing orders in process for days, so I started to pay the extra fee to have items delivered the next day, if ordered early enough in the day. Now I find I can't even depend on THAT EDD.  I see my recent EDD has been changed, despite the hefty fee.  I think it would be reasonable that if the EED is changed, an email should be sent to notify the customer of that fact.  Amazon does it.

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Respected Contributor
nyc1
Posts: 4,871
Registered: ‎03-19-2010

Re: Shipping issues

‎12-12-2017 06:06 AM

I also think that if the item were guaranteed for next day delivery, and that has been changed to a later date, that you should call and ask for your additional fee to be refunded. 

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Honored Contributor
LindaSal
Posts: 9,312
Registered: ‎05-15-2014

Re: Shipping issues

‎12-12-2017 02:14 PM

OMG!  Don't waste your money on those extra shipping fees!!!   Do you really need your items that fast?   QVC already overcharges for shipping, never mind express!!

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Trusted Contributor
highmaintenancejan
Posts: 1,066
Registered: ‎03-09-2010

Re: Shipping issues

‎12-12-2017 02:20 PM

And, they leave it in 'Processing' so you can't cancel the order which p*sses me off royally!!!  Just an excuse for them!!!

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