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07-16-2021 09:42 AM
OK, so this is my story about shipping and notifications.
I orderd 5 sets of the latest TSV California Innovations totes for Christmas gifts. Three were on B/O, and the other two were available to ship.
As of today, the order status was still B/O for three, the Park Avenue set is allegedly sitting in a UPS facility in MA for delivery on 7/20 and the Americana one is allegedly sitting in a UPS facility in RI with a delivery date also of 7/20.
Yeserday, 7/15, I received 4 sets (the one that was available and the three on B/O) but I didn't receive the Park Avenue set, which was NOT on B/O, but is still sitting at a UPS facility in MA with an estimated delivery date of 7/20. So, I received all the totes that were on B/O and the one that was available but am still waiting for the one that WAS available and NOT on B/O.
I'm happy that I got all the totes but, regardless of who's responsible (QVC or UPS), what a screwy system! Wonder what surprise will arrive today?
07-16-2021 10:32 AM
And yet you're complaining?
07-16-2021 11:29 AM
@Melzie Your story made me laugh, the Q is always full of surprises to keep everyone on their toes. When I opened your post I figured it was another complaining horror story, my smile got wider as I read and finally a semi happy resolution, 4/5 is pretty good. I agree it's screwy but hope you do get another surprise today.
07-16-2021 11:38 AM
@Kachina624 wrote:And yet you're complaining?
I wasn't complaining! I was relating what I thought was a funny story with a happy ending. Sorry you took it so negatively!
07-16-2021 11:56 AM
@Melzie Okay, sorry, I took it as a complaint like dozens of others. Shipping and complaints are pretty much synonymous here.
07-16-2021 01:01 PM
I've been finding that lately shipping notifications are not as reliable as they used to be, both from the companies I order from and all the shipping companies.
I'd say that 50% of the time I receive no shipping notice at all from anyone. And sometimes what I do get is incomplete or useless.
I used to be able to track almost every order from start to finish. Not so for quite some time now.
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