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Super Contributor
Posts: 487
Registered: ‎08-01-2010

OK, so this is my story about shipping and notifications.

 

I orderd 5 sets of the latest TSV California Innovations totes for Christmas gifts.  Three were on B/O, and the other two were available to ship. 

 

As of today, the order status was still B/O for three, the Park Avenue set is allegedly sitting in a UPS facility in MA for delivery on 7/20 and the Americana one is allegedly sitting in a UPS facility in RI with a delivery date also of 7/20.

 

Yeserday, 7/15, I received 4 sets (the one that was available and the three on B/O) but I didn't receive the Park Avenue set, which was NOT on B/O, but is still sitting at a UPS facility in MA with an estimated delivery date of 7/20. So, I received all the totes that were on B/O and the one that was available but am still waiting for the one that WAS available and NOT on B/O. 

 

I'm happy that I got all the totes but, regardless of who's responsible (QVC or UPS), what a screwy system!   Wonder what surprise will arrive today?  :smileyvery-happy:

 

 

Honored Contributor
Posts: 68,783
Registered: ‎03-10-2010

Re: Shipping and Notifications

And yet you're complaining? 

New Mexico☀️Land Of Enchantment
Esteemed Contributor
Posts: 6,350
Registered: ‎06-10-2015

Re: Shipping and Notifications

@Melzie  Your story made me laugh, the Q is always full of surprises to keep everyone on their toes.  When I opened your post I figured it was another complaining horror story, my smile got wider as I read and finally a semi happy resolution, 4/5 is pretty good. I agree it's screwy but hope you do get another surprise today.

Super Contributor
Posts: 487
Registered: ‎08-01-2010

Re: Shipping and Notifications


@Kachina624 wrote:

And yet you're complaining? 


I wasn't complaining!  I was relating what I thought was a funny story with a happy ending.  Sorry you took it so negatively!   

Honored Contributor
Posts: 68,783
Registered: ‎03-10-2010

Re: Shipping and Notifications

@Melzie    Okay, sorry, I took it as a complaint like dozens of others.  Shipping and complaints are pretty much synonymous here. 

New Mexico☀️Land Of Enchantment
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Honored Contributor
Posts: 18,999
Registered: ‎03-16-2010

Re: Shipping and Notifications

I've been finding that lately shipping notifications are not as reliable as they used to be, both from the companies I order from and all the shipping companies.

 

I'd say that 50% of the time I receive no shipping notice at all from anyone.  And sometimes what I do get is incomplete or useless.

 

I used to be able to track almost every order from start to finish.  Not so for quite some time now.