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Valued Contributor
Posts: 890
Registered: ‎10-31-2012

I was supposed to receive an item yesterday - by UPS. I received a notice that a delivery was attempted.  I was home all day - and never received the item.  UPS did not ring the doorbell, nor knock on the door.   I have been waiting all day for it to be re-delivered, and left the infonotice on my front door - as well as another notice letting UPS know that I am home.  When I try to track the package online, I get the message that the information is not available.   Could one of the mods please help me locate this item?  Thanks.

Honored Contributor
Posts: 69,790
Registered: ‎03-10-2010

If I was you I'd call the local UPS warehouse and ask what's going on.  Sounds like a local problem.  Very aggravating. This is a stunt usually pulled by the USPS, claiming nobody was home. 

New Mexico☀️Land Of Enchantment
QVC Customer Care
Posts: 2,926
Registered: ‎06-14-2015

@Carol08

I sent you an email...the key thing is that UPS does not deliver on Saturdays so you should have this on Monday the 8th. 

Beth QVC

Valued Contributor
Posts: 890
Registered: ‎10-31-2012

Thanks so much, Beth.  I just sent you an email thanking you for letting me know.  I thought UPS delivered on Saturdays - and was concerned about the order. 

Valued Contributor
Posts: 890
Registered: ‎10-31-2012

I totally agree with you Kachina624. I was home the whole day, and was monitoring my front door to make sure UPS delivered the item. Imagine my surprise when I saw the infonotice on my door that no one was home when UPS delivered the package. 

QVC Customer Care
Posts: 2,926
Registered: ‎06-14-2015

@Carol08

Happy to help! Enjoy your weekend!

Beth QVC