Customer Care

[depglass]

QVC and HSN are owned by the same people.  QVC goes down, they might take HSN with them. It depends how they are structured.

[SharkE]

Do all the vendors like Isaac, Kim Gravel, etc. have Facebook pages ?

[Geewhiz]

Totally agree with the shipping nightmare.  I understand some delays but when I place an order and it says its in stock only to later be told its on backorder is unacceptable.  I also see the status of many of my orders go from in process, to backorder to preparing your order.. INSANE!

I love QVC products but won't be ordering anything unless I hear that that things have changed.  There's too many alternatives (other companies that do much better) to hassle with this lack of customer support.

[proudlyfromNJ]

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@SharkE wrote:

Do all the vendors like Isaac, Kim Gravel, etc. have Facebook pages ?

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@SharkE  You can google their name and Facebook. If they have one you will see it.

[Kachina624]

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@maverick5150 wrote:

No offence, but I hope your efforts to keep this company in business fails, for the sake of all of us. Go shopping on HSN.

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@maverick5150    Why don't you go post your thoughts on the HSN board exclusively? 

[violet runner]

 There is a reasonable shipping time  and I suppose what's tolerable for one is different for another..    As someone stated Amazon is 3- 5 days now.. I have Prime and unless specifically stated, I get  an item within 3 days or less. That's processing and  shipping. I find that  very acceptable.  True, it isn't only QVC- but   the Q is near bottom or at the bottom of reasonable shipping time and cost. And for that I am limiting my buying for now. @Kachina624  mentioned there are many threads on this. I would wish this problem be addressed and explanation ( s) given.  We, the  customers, are owed that much. Just stating there are delays isn't enough anymore.  More clarity is needed and resolution on what can be done or is being done.  

[MalteseMomma]

Just cancel your order if possible and

You   will have it by the very  NEXT DAY!!!!

Seems to work for me..................... 

 this post was ment to  be scarcastic!

[Goodie2shoes]

Shipping from HSN is much quicker than from QVC, I'm in Mo. I have also had items from QVC go from preparing your order to backorder then preparing again for days and days, still not shipped.