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07-24-2021 11:06 AM
Why is it everytime I use a credit card already on file that I have to put in the 3 digit security code??
07-24-2021 11:12 AM
The reason is to CONFIRM that you are actually holding the card.....(not a hacker).
07-24-2021 11:17 AM
07-24-2021 11:24 AM
Yes, they do store the security code.
I've been here close to 30 years and the only time I've ever been asked for the security code is when I added a new CC or updated a current one on file when it expired and I needed to add the new expiration date.
I think this is all due to the many obvious IT problems going on with QVC.
07-24-2021 11:40 AM
07-24-2021 12:05 PM
@KingstonsMom wrote:Yes, they do store the security code.
I've been here close to 30 years and the only time I've ever been asked for the security code is when I added a new CC or updated a current one on file when it expired and I needed to add the new expiration date.
I think this is all due to the many obvious IT problems going on with QVC.
@KingstonsMom It's not just QVC, it's all retailers. You also get asked if you update an expiration date or change credit cards.
07-24-2021 02:16 PM
@Pecky Shocked that someone would even ask about this!!!!! That is the most basic security measure! If you don't care about that I can't imagine how at risk you probably are from other security hacking, etc!
07-24-2021 02:28 PM
If you're talking about QVC, I'm never asked for my security code for the card that's on file.
07-24-2021 10:37 PM
Why when something happens that seems strange to some people, they blame QVC? This is something that happens at different shopping sites. They want to verify that it´s really you.
07-25-2021 01:19 PM - edited 07-25-2021 04:19 PM
I know what security code is, however, once the card is on file they don't ask for the code. The only time I have been asked is when I add another card. They now ask everytime when my card has been on file for a few years. Why do people have to be so rude when asking a question?
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