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Honored Contributor
Posts: 16,566
Registered: ‎05-18-2017

Re: Same check out issues Problems saved items too !!

@Kitty Galore  - Have you ever tried ordering on your phone through the app?  I never order from my phone, but just wondering if it would be easier for you.  I know it's completely frustrating when you can't place an order.  Smiley Sad

Respected Contributor
Posts: 4,695
Registered: ‎03-09-2010

Re: Same check out issues Problems saved items too !!

I have also experienced these issues. It's very frustrating. I have 2 iPads. I thought one was on the blink so I switched to the other one. Same problem.  It's on QVC's end. 

Honored Contributor
Posts: 9,463
Registered: ‎03-16-2010

Re: Same check out issues Problems saved items too !!


@San Antonio Gal wrote:

@Kitty Galore  - Have you ever tried ordering on your phone through the app?  I never order from my phone, but just wondering if it would be easier for you.  I know it's completely frustrating when you can't place an order.  Smiley Sad


@San Antonio Gal    No I never have ordered through the app.   I used to,order on my phone probably oh at least 20 yrs ago before I had an iPad I would say .   I suppose I could look into the app ,  but I just like ordering on my iPad or Lap top even .  Yes it is frustrating!

Honored Contributor
Posts: 9,463
Registered: ‎03-16-2010

Re: Same check out issues Problems saved items too !!


@santorini wrote:

I have also experienced these issues. It's very frustrating. I have 2 iPads. I thought one was on the blink so I switched to the other one. Same problem.  It's on QVC's end. 


@santorini   it sure is !!    Have used both of my iPads one is the very latest thst I actually purchased here on qvc and no luck !!  It's on there end !

Contributor
Posts: 60
Registered: ‎09-17-2010

Re: Same check out issues Problems saved items too !!

I use Safari on my iPad and I have not been able to checkout for two days.  I have to use the app if I want to make a purchase.  It is frustrating.

Honored Contributor
Posts: 25,764
Registered: ‎03-16-2010

Re: Same check out issues Problems saved items too !!

I ran into the same problem again a couple of days ago.

I got to the page before the "place order" page and once again the "checkout" button didn't work.  Then I realized the "Paypal" button wasn't showing again--that's when I can't check out.  

I got so frustrated I kept tapping the "checkout" buttton furiously and then closed the browser in disgust.  I opened it up again a minute or so later, and I could check out as usual!  It happened again with another order and I did the same thing, and lo and behold, I could once again could check out.

 

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