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Valued Contributor
Posts: 773
Registered: ‎10-12-2014

Hello,,

Please alert your leadership team in the warehouse that whoever is packaging boxes with the 3 part return label on the outside of the box is NOT including the invoice (label 2) or return label (label 3). The are attaching JUST the shipping label and I have to print an invoice and return label (if needed) from my account.  I am not a fan of the 3 part label system attached to the outside of the package but understand it might be a cost saver for the company. However, I do want a receipt or inovice with my purchases. Over the last 6 weeks, I have received 14 packages with just the shipping label and missing the invoice and return label. Any help you can give to get this situation corrected is appreciated. Thank you!

Esteemed Contributor
Posts: 5,858
Registered: ‎03-21-2010

The same thing is happening to me !!!!!!