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05-22-2021 11:02 AM
When I return an item, I always request a merchandise credit. Often that will happen but sometimes, when I look at my return status, it says it was refunded to my credit card. Is there some way to be sure it is a merchandise credit? Also, is there somewhere on this website where I can see the amount of merchandise credits that I have? Thanks!
05-22-2021 12:15 PM
@Baylie wrote:
When I return an item, I always request a merchandise credit. Often that will happen but sometimes, when I look at my return status, it says it was refunded to my credit card. Is there some way to be sure it is a merchandise credit? Also, is there somewhere on this website where I can see the amount of merchandise credits that I have? Thanks!
Hi @Baylie thank you for posting with here in our QVC Community Customer Care forum this AM. I'm pretty sure the answer to both inquiries is no, however, I have an email out to a supervisor in that department to double check this information and will post back when I have their reply. I also recommend an email directly to us at QVCSocialTeam@qvc.com - thank you. Kim
05-23-2021 12:04 PM
I don't know why that is even listed on the return slip. I certainly woudn't request something that you have no way of checking on. Just be thankful you are getting a refund.
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