Customer Care

[Nightowlz]

---

@Barbara-QVC wrote:

---

@Nightowlz wrote:

@Paulette-QVC I guess no more replies. I assume all I get with the warranty is a used set of squeaky springs you cannot use. Seems to me they should be replaced with a set that can be used. If DH had not bought another set I would still be sitting here not able to use it. Is Q going to make this right or not? IMO Q needs to ship me a set of springs I can use & I can send you back these squeaky springs.

---

Hi @Nightowlz

@Paulette-QVC is currently out of the office but I have sent you an email in regards to this.  I apologize for the delay.

Barb

Customer Care

---

@Barbara-QVC I received your email. Thanks for taking care of the situation. I appreciate it.

[Barbara-QVC]

@Nightowlz you are most welcome.  I am happy I could help.

Barb

[SharkE]

@Barbara-QVC

can you tell me what's gonna be in the Imperial Gold show on the 11th?

[Barbara-QVC]

---

@SharkE wrote:

@Barbara-QVC

can you tell me what's gonna be in the Imperial Gold show on the 11th?

---

@SharkE I would love to tell you, but unfortunately we do not have the show listings until the day before.  I will be off tomorrow but feel free to check with one of the other moderators to see if they can help you with this.  

Barb

Customer Care.